The Info Point - Your first address for all kinds of questions

At our Info Point you have the opportunity to quickly and personally clarify questions face-to-face, particularly on these topics:

  • General information about the Studierendenwerk and its tasks and areas of interest
  • Questions about chip cards and the payment system
  • Setting up the Autoload payment system
  • Guest cards for canteens, cafeterias
  • Children's chip card
  • Lost and found and misplaced chip cards
  • Approval of flyers and posters


Opening hours: Monday-Friday, 11:15 a.m. to 2:00 p.m.
Phone: 0631 205-4961

The most frequently asked questions are answered in our FAQ's.